Redeem Policy

• The most trusted site in India, PokerVeda.com has always made sure that the site is completely customer friendly to the users. Our redemption policy is very simple and easy to your access.
• All amounts that you choose to withdraw will be instantly deducted from your PokerVeda account. It will no longer be available to play.
• The minimum amount that can be redeemed is Rs 1000. Mobile verificiation is mandatory for users requesting redemption.
• No withdrawal fees will be charged.
• Players must do atleast 1 deposit to be eligible for withdrawal.
• The amount must be deposited in PokerVeda.com only with the intention of playing. Players cannot just deposit and withdraw without any gaming activity on our platform. Players are allowed to withdraw, only after they generate specified number rake on Cash Tables in accordance to the PROMOCODE applied based on the promotion. If no deposit code is used, then players must generate 10% of the deposited amount in rake, only then would their redeem will be approved.
• Players who have deposited and didn't get the bonus have to generate rake of 10% or above to be eligible for withdrawal or pay withdrawal fees of 5% of the withdrawal amount.
• Players who have deposited 10K and above will get 10% fixed bonus and no 20% bonus on any deposits, player has to generate bonus*2 in rake or we can deduct the bonus and process the cashout, even if the players cancels the bonus, player has to generate 10% rake on the deposit or pay withdrawal fees of 5% to take the withdrawal.
• Maximum withdrawal limit per day 1L and only 4 withdrawal can be made in a day.
• One withdrawal in 24 hours will be free, from Next withdrawal 10% fee will be charged.
• If you file for redemption on receipt of any purchase bonus, without earning the pre-defined loyalty points, the same will be considered as misuse of Bonus. In such case, PokerVeda.com reserves the right to forfeit the complete Bonus or the same amount may be deducted from real cash balance or requested redemption amount.
• There might be some instances when the redeemed amount does not get credited to your bank account. This would occur if incorrect details are updated or due to any other banking reasons. You can contact our customer care unit at support@PokerVeda.com under such scenarios to get a complete update about your funds. Our support team will check the transaction details performed from our end and If the transaction is a success, they will provide you the transaction number with which you can contact the bank for the where about of the funds. If the transaction is a failure, we will make swift arrangements to credit the amount back to your Khelo account. The process of checking the transactions and processing the reversal might take up to 7 working days.